Time Saving
while the front end of your company is being handled by Wasla, you are sparing time and effort and ultimately increasing performance.
Workforce
With the outstanding workforce within Wasla. Quality, Efficiency and professionalism, are guaranteed.
Establishment
Wasla founded by Omanis young and ambitious team during 2016 and established officially in May 2017. Wasla is a leading company in introducing business process outsourcing and professional retail services to its clients in Oman. It’s limited liability company owned by several members. Wasla is a pioneer Omani outsourcing company that enables organizations to capitalize the value of their relationship with their customers.
Mission
We’re at the heart of enterprises small to large, to challenge existing business processes and develop value-added services that drive client’s profitability and customers loyalty, giving our clients the freedom to focus on what matters most: their real business.
Vision
We continuously strive to become a market share leader in each of the markets we serve through leveraged talent human pool and technology expertise.
What we Provide
Services
Wasla Group has been established as business process outsourcing services in
Sultanate of Oman. Our outsourcing services are divided into two categories,
Back Office outsourcing which include internal business functions such as billing
or purchasing, and Front Office outsourcing, which includes customer-related
services such as marketing, tech support, sales and HR outsourcing.
Customer Service
Our highly skilled customer service representatives offer support to customers through several channels for enhancing business’ productivity levels, customer retention, conversion rates, and increase growth in businesses.
HR Outsourcing
Through Manpower managing, Payroll processing and Recruitment and selection, we help our clients to manage the cost, increase efficiency and allowing the company’s core resources to focus on strategic initiatives rather than HR activities.
What Clients Say
Testimonial
We have been privileged to be part of building the foundation of Wasla from its inception through our Masar program. Wasla has been managing our flagship store and has shown great skills and professional support in customer service. We are committed to make this a sustainable and growing model that can create opportunities in the market and we’ll continue to support Wasla in different fields in the future.
